Internal Sales/Account Management
Huddersfield/Halifax
£22K - £24K plus bonus
Full Time - Monday - Friday
We have an exciting opportunity for an enthusiastic Sales Support Coordinator to manage a territory of around 120 existing accounts and to prospect for new business. The role is office based and will require a degree of outbound calls, account management, prospecting new customers and sales support.
You will provide a professional Service on a daily basis to customers.
80% of the role is managing an existing customer base of around 120 current accounts from retailers, online resellers, and commercial/trade customers.
20% of the role is targeting new customers from an extensive database of opportunities and supporting the field sales team with new customer enquiries.
Duties and responsibilities:
· To ensure all existing customers have a forward call scheduled
· Contact potential or existing customers to inform them about a product or service using the existing prospect data bases provided.
· Aim for 30 quality calls each day from existing customers and your prospects.
· To be highly knowledgeable about the products and the company to answer accurately customer questions.
· Develop an understanding of your customer businesses and requirements to help increase repeat sales.
· Direct prospects to the field sales team when needed and beneficial for a face-to-face meeting.
· Enter and update customer information on CRM
· Take and process orders in an accurate manner.
· To assist with securing appointments when needed.
· Keep records of calls and sales on daily call report and note useful information.
· To update the back-order reports as required.
This is a varied position within a small team, this is not a COLD CALLING position.
If you would like to be considered for the role, please forward your CV for consideration. Mpeople, are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days please presume you have been unsuccessful on this occasion.