Internal Sales/Account Management

Huddersfield/Halifax

£22K - £24K plus bonus

Full Time - Monday - Friday

We have an exciting opportunity for an enthusiastic Sales Support Coordinator to manage a territory of around 120 existing accounts and to prospect for new business. The role is office based and will require a degree of outbound calls, account management, prospecting new customers and sales support.

You will provide a professional Service on a daily basis to customers.

80% of the role is managing an existing customer base of around 120 current accounts from retailers, online resellers, and commercial/trade customers.

20% of the role is targeting new customers from an extensive database of opportunities and supporting the field sales team with new customer enquiries.

Duties and responsibilities:

· To ensure all existing customers have a forward call scheduled 

· Contact potential or existing customers to inform them about a product or service using the existing prospect data bases provided.

· Aim for 30 quality calls each day from existing customers and your prospects.

· To be highly knowledgeable about the products and the company to answer accurately customer questions.

· Develop an understanding of your customer businesses and requirements to help increase repeat sales.

· Direct prospects to the field sales team when needed and beneficial for a face-to-face meeting.

· Enter and update customer information on CRM

· Take and process orders in an accurate manner.

· To assist with securing appointments when needed.

· Keep records of calls and sales on daily call report and note useful information.

· To update the back-order reports as required.

This is a varied position within a small team, this is not a COLD CALLING position.

If you would like to be considered for the role, please forward your CV for consideration.  Mpeople, are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days please presume you have been unsuccessful on this occasion.