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Sales Support Exec/Admin

  • Location: West Yorkshire
  • Job Type: Permanent
  • Discipline: Sales and Marketing
  • Posted: 7 June 2024

Sales Support Executive/Admin

Wakefield

£23500 - £24500 plus benefits

Our client is seeking an Experience Sales Administrator To be an active member of the Sales Support department, you will take ownership for the full Customer sales journey from initial enquiry through to order acknowledgement, ensuring all requirements are processed accurately and efficiently. 

Providing administrative support to both Internal and External Sales teams to build and nurture customer relationships and generate sustainable growth.

Key duties and responsibilities:  

Act as a point of contact within the business for the full customer sales order journey, providing support to the wider Sales Support Department, Internal and External Sales Teams.

Demonstrate a professional, efficient but friendly telephone manner, overseeing calls relevant to the customer sales journey, or directing calls to the relevant staff member, taking accurate messages and ensuring these reach the intended recipient if unavailable.

Liaise with customers directly, via phone, email or other multimedia means, to accurately ascertain products requirements, identify solutions and provide pricing in line with the customer’s requirements and budget.

Carry out all forms of communication in line with company expectations, taking the opportunity to build and maintain meaningful relationships with colleagues, key stakeholders and customers.

Generate and follow up quotation and process customer orders received, liaising with warehouse and account managers to ensure all runs smoothly

Monitor the progress of each order to guarantee all customer requirements are met, 

Work on SAP, CRM and other relevant systems

Develop a working knowledge of International trade requirements, including an understanding of HS Codes, Rules of Origin and Commercial Documentation needed for International trade.

This is an excellent opportunity within a leading organisation

If you would like to be considered for this role, please forward your CV for consideration.

Mpeople, are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days please presume you have been unsuccessful on this occasion

 


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