Mpeople are excited to be recruiting for a Sales Administrator for our client who are a manufacturing company based in Chadderton

This is a great opportunity to join a well-established business.

Salary: maximum £25,000

Hours of work: 8.30am – 5pm Monday to Friday.

Free onsite parking

Our client is seeking an experienced Sales Administrator who is driven and motivated and has the ability to learn and pick up new process’s.

Responsibilities:

• Help Support the growth of the business.
• Working with the customer service team leader to maintain and build high level relationships with major client accounts - communicating with customers daily via phone, email and attending customer meetings and visits, ensuring any queries are dealt with swiftly.
• Creating sales support documents such as presentations, range plans and quote sheets.
• Process of customer orders within 24 hours of receipt.
• Regular communication with the warehouse team to ensure effective fulfilment of orders.
• Monitor sales orders to ensure delivery deadlines are being met and communicate any delays immediately with a customer.
• Chase and manage sales forecasts from the customer, ensuring they are communicated through to internal teams.
• Manage forward orders/back orders/forecasted stock/new launches; continually monitoring internal stock reports to ensure requirements are fulfilled as soon as stock becomes. available and communicating any updates in availability immediately with the customer.
• Dealing with credit issues i.e. shortages / input errors / customer complaints / returns and providing all the information to the relevant internal department so a credit or investigation can be raised.
• Constant monitoring of sales figures and working with the management team and customer to push sales, identify gaps, lines not active, slow/high performers, and upselling opportunities.
• Assist with online product upload/new line forms and existing product listing amends.
• Check product listing and pricing, once products are live, ensuring they are optimised and correct.
• Creating and updating customer and product information on internal and customer systems such as address/prices/barcodes. Knowledge of Mirakl system would be an advantage.
• Looking at Reviews on Sites - identifying positive and negatives for any internal action required.
• Product and competitor analysis – supporting on comp shops and monitoring products/prices in the wider market.
• General office/admin support where needed including answering the phone, sending samples, post/parcels organisation, supporting Account Managers in customer meetings.

Mpeople Recruitment Ltd are an employment agency acting on behalf of our clients.

Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.