Service Co-ordinator
Bradford
£26K - £28K depending on experience
Service Co-ordinator
Location: Bradford Salary: £25,000 - £28,000 DOE Job Type: Full-time, Permanent Start Date: Immediate Start Available
We are currently recruiting for a Service Co-ordinator on behalf of our client, with an immediate start available for the right candidate.
This is an excellent opportunity for a highly organised individual with experience in service administration, scheduling, planning, or coordinating field-based engineers. The successful candidate will play a key role in ensuring service requests are handled efficiently and engineer diaries are fully utilised.
Key Responsibilities
- Answer incoming customer calls regarding service and repair requirements.
- Log service calls and book repairs onto the company's online service management system.
- Schedule and coordinate engineer appointments to maximise diary utilisation.
- Manage and update engineer workloads and daily schedules.
- Liaise with customers to confirm appointments and provide service updates.
- Prioritise urgent repairs and respond to changing service demands.
- Maintain accurate records and documentation within the system.
Candidate Requirements
- Confident and professional telephone manner.
- Previous experience within a service coordination, planning, scheduling, maintenance support, or service administration role.
- Experience booking repairs, maintenance appointments, or managing field service engineer diaries.
- Strong organisational and multitasking skills.
- Good IT skills and ability to learn new systems quickly.
- Ability to work in a fast-paced environment and manage competing priorities.
Desirable Experience
Candidates from similar service-led, maintenance, engineering, facilities management, or field service environments would be particularly well suited to this position.
If you would like any further details, please forward your CV for consideration
Mpeople, are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days please presume you have been unsuccessful on this occasion.
INDYO