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Senior Complex Debt Associate

  • Job Type: Permanent
  • Posted: 6 June 2024

SENIOR DEBT ASSOCIATE

Thorpe Park Business Park, nr Garforth, Leeds – up to £28,000 plus benefits

Mpeople Recruitment is proud to be working with one of the UK’s largest growing energy suppliers of gas and electric energy efficient solutions. 

Boasting excellent growth and 15 years in the market, our client has a great mix of culture and support.  Situated just off the M621 and featuring excellent public transport links and free on-site parking as well as impressive shopping and restaurant amenities.

They need a Senior Complex Debt Associate to work within their specific Lost and Legal Debt department.  This individual will have specific experience in the litigation process taking accounts through the legal process.

The Benefits:-

  • Great competitive salary – up to £28K per annum depending on experience
  • 22 days holidays plus Bank Holidays
  • Private Medical Scheme (upon completion of probation)
  • Amazing on-site facilities; break out room, well stocked kitchen, etc
  • Monthly treats including team lunches and pay day sandwiches
  • Pension Scheme

The main responsibilities of the Senior Complex Debt Associate role are:-

  • Chase High Value ‘Lost Debt’
  • Recognise accounts for escalation within the process
  • Issue escalation letters
  • Hold reviews with 3rd parties as required to ensure performance within SLAs
  • Manage the 3rd party Inboxes
  • Manage Legal queries
  • Refer sites to relevant 3rd parties and manage the process
  • Request, gather & collate witness statements as required
  • Set up payment plans as required
  • Manage payment plan tracker
  • Organise Limited Company checks as required. Update our systems with Credit Safe updates
  • Manage ‘Strike Off’s at Companies House and oppose as required
  • Maintain cases and Dashboards with events and payments

The ideal Senior Complex Debt Associate would meet the following criteria:-

  • Demonstrable experience in a similar role is essential (previous Energy experience desirable)
  • Ability to negotiate collections within a B2B environment
  • Able to balance conflicting concerns
  • Able to provide narrative and context on caseload upon request
  • Excellent communication skills
  • Ability to confidently handle difficult customers and clients to get a positive outcome
  • Able to identify situations that need to be escalated

Apologies but we can only accept applications from candidates that have the right to work in the UK without requiring sponsorship.

Submit your CV for this Senior Complex Debt Associate

Mpeople Recruitment Ltd are an employment agency acting on behalf of our client.

Due to the high volume of applications, we receive, as much as we would like to, it is not always possible to respond to unsuccessful applicants.  Therefore, if we have not responded to your application within seven days, please assume that on this occasion your application has not been successful.


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