Sales Administrator

  • Location: North West
  • Job Type: Permanent
  • Discipline: Office Services
  • Posted: 6 January 2023
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We are excited to be recruiting for a Sales Administrator for one of our clients who are a well-established company based in Manchester.

Role: Sales Administrator Manager

Location: Manchester, Ancoats   

Salary: £22,000 £25,000 Depending on Experience

Hours: 08:00 – 16:00 Monday – Friday

Duties include:

  • Accurately process sales orders and pro forma invoices, taking responsibility for the

    end to end process, communicating progress to the customer appropriately and

     in a timely manner

  • Communicate and liaise effectively with relevant colleagues and customers including the National Account Manager, Field Sales Team & Sales Admin Manager
  • Extensive involvement in stock control ensuring stock is available by liaising with purchasing/buying teams
  • To complete New Line Forms
  • Arrange bookings and deliveries involving regular communication with Warehouse and Transport teams
  • Claims investigation and credit / returns administration in line with Company Policies
  • To manage projects directly for the Sales Admin Manager to improve processes
  • Dealing efficiently and effectively with ad hoc customer service calls
  • Keeping procedure and processes up to date
  • Maintain accuracy of data on Sales Order System
  • Liaise with Credit Control to ensure orders are correctly processed according to

    credit status

  • Liaising with Inventory Controllers to manage stock availability, item replacement

    and substitutions.

  • Manage EDI and customer portal processes
  • Price list and promotions maintenance
  • Ensure the accurate provision of all required documentation for

    export shipments (certificates of origin, letters of credit etc)

  • Produce appropriate management reports and KPI’s as required
  • Provide support to other team members as and when required
  • Provide support and absence cover for other departments if required


Experience Required


    • Experience of working in a busy customer service environment with excellent customer service skills
    • Experience with processing orders received from major UK multiples
    • Good IT and computer skills, including sound knowledge and understanding of ERP sales order systems, and Microsoft Excel
    • Customer focussed but commercially minded
    • Highly organised and calm under pressure, with the ability to prioritise conflicting deadlines within a fast-paced environment
    • Excellent attention to detail
    • A team player with a flexible approach to work
    • Detail focused, able to solve complex problems
    • Knowledge of and experience with current Incoterms (ExW, FOB
    • etc), and shipping types (LCL, FCL etc) desirable
    • Knowledge of Export legislation and required documentation desirable 

Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.

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