We are excited to be recruiting for a Sales Administrator for one of our clients who are a well-established company based in Manchester.

Role: Sales Administrator Manager

Location: Manchester, Ancoats   

Salary: £22,000 £25,000 Depending on Experience

Hours: 08:00 – 16:00 Monday – Friday

Duties include:

• Accurately process sales orders and pro forma invoices, taking responsibility for the

    end to end process, communicating progress to the customer appropriately and

     in a timely manner

• Communicate and liaise effectively with relevant colleagues and customers including the National Account Manager, Field Sales Team & Sales Admin Manager
• Extensive involvement in stock control ensuring stock is available by liaising with purchasing/buying teams
• To complete New Line Forms
• Arrange bookings and deliveries involving regular communication with Warehouse and Transport teams
• Claims investigation and credit / returns administration in line with Company Policies
• To manage projects directly for the Sales Admin Manager to improve processes
• Dealing efficiently and effectively with ad hoc customer service calls
• Keeping procedure and processes up to date
• Maintain accuracy of data on Sales Order System
• Liaise with Credit Control to ensure orders are correctly processed according to

    credit status

• Liaising with Inventory Controllers to manage stock availability, item replacement

    and substitutions.

• Manage EDI and customer portal processes
• Price list and promotions maintenance
• Ensure the accurate provision of all required documentation for

    export shipments (certificates of origin, letters of credit etc)

• Produce appropriate management reports and KPI’s as required
• Provide support to other team members as and when required
• Provide support and absence cover for other departments if required

Experience Required

• • Experience of working in a busy customer service environment with excellent customer service skills
  • Experience with processing orders received from major UK multiples
  • Good IT and computer skills, including sound knowledge and understanding of ERP sales order systems, and Microsoft Excel
  • Customer focussed but commercially minded
  • Highly organised and calm under pressure, with the ability to prioritise conflicting deadlines within a fast-paced environment
  • Excellent attention to detail
  • A team player with a flexible approach to work
  • Detail focused, able to solve complex problems
  • Knowledge of and experience with current Incoterms (ExW, FOB
  • etc), and shipping types (LCL, FCL etc) desirable
  • Knowledge of Export legislation and required documentation desirable 

Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.