Motor Claims Handler

  • Location: North West
  • Job Type: Permanent
  • Discipline: Insurance
  • Posted: 21 May 2024
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Mpeople Recruitment are currently seeking an experienced Motor Claims Handler on behalf of our well-established client in Rochdale.

  • Location: Rochdale (OL16)
  • Hours of work: 09.00- 17.30, Monday to Friday
  • Salary: £25,000 - £28,000 per annum dependent on experience
  • Benefits: Opportunity for progression, regular team building events and team nights out, & a modern chill out area within the office for people to utilise on their breaks

Our client are a reputable Road Traffic Accident Management Company that have been established for over 10 years.

The businesses main focus is credit hire and repair. The company has an extensive fleet of vehicles to hire to victims of non fault road traffic accidents and then to recover the costs for this service from the at-fault insurance companies.  Our client are able to offer a full accident management package to each customer, and pride themselves in providing excellent customer service to their clients, from the moment they are involved in an accident to the return of their repaired vehicle and then recovery of all associated losses.

The main aspects are taking details of new claims and handling an allocation of existing claims until such a time as the client is back in the pre-accident position.  Either their damaged vehicle has been repaired or they have received payment in compensation.

Duties will include:

  • Taking details of new claims
  • Managing a varied caseload of new and existing claims
  • Liaising with referrers and building relationships
  • Investigating and identifying potential fraudulent cases
  • Providing consistent high level of service to clients


The required traits, skills, and background:

  • Motor Claims experience preferred
  • Credit hire experience preferred but not essential
  • Confident communicator
  • Strong organisational skills with the ability to multi-task and the ability to prioritise workload effectively
  • Attention to detail and problem solving
  • Knowledge of the ABI GTA preferred but not essential
  • Proficiency in MS Office required
  • Proficiency of Pro Claim system preferred but not essential


Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search.

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