IT Technical Support

  • Location: North West
  • Job Type: Permanent
  • Discipline: IT
  • Posted: 1 November 2023
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Are you an experienced IT Support Technician and have a strong passion for providing IT support to team members? Would you like to work for a very well established and forever growing award winning business? You will be valued as an individual within the business who continually support their staff, along with offering regular rewards. A fantastic company to work for and grow with. There is a salary of up to £27,000 plus good benefits.

The Role:

Provide technical assistance with computer hardware and software

Resolve issues for staff via phone, in person, or electronically

Log bugs and enhancement requests

Monitoring of server farms and perform general maintenance e.g. (File clearing)

Liaise with 3rd party suppliers to ensure issues are resolved quickly and efficiently

Perform hardware and software installations, configurations and updates as needed

Perform general maintenance functions on the companies ERP

Create and maintain tips and tricks solutions for online database and web sites

Provide introductory on-line & classroom training for company products

Resolve technical issues in a timely manner using available resources within the company or from third party support.

Create and write management reports using SQL, VBscript, PLSQL or other such products

About You:

Excellent customer service skills

Strong troubleshooting and critical thinking skills

Previous working experience in IT support for 2 year(s)

Working knowledge of Windows 10, Mac OS, Microsoft Office

Working knowledge of Veeam. VM Ware and Horizon preferred.

PLSQL, SQL, VBscript preferred


On site free car parking

Cycle to work scheme

Birthday off

33 days holidays including  bank holidays

Annual company bonus

Pension scheme



Apologies but we can only accept applications from candidates that have the right to work in the UK without requiring sponsorship.

Submit your CV for this IT Support Technician role

Mpeople Recruitment Ltd are an employment agency acting on behalf of our clients.

Due to the high volume of applications, we receive, as much as we would like to, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please assume that on this occasion your application has not been successful.

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