Are you an experienced IT Support Technician and have a strong passion for providing IT support to team members? Would you like to work for a very well established and forever growing award winning business? You will be valued as an individual within the business who continually support their staff, along with offering regular rewards. A fantastic company to work for and grow with. There is a salary of up to £27,000 plus good benefits.
Provide technical assistance with computer hardware and software
Resolve issues for staff via phone, in person, or electronically
Log bugs and enhancement requests
Monitoring of server farms and perform general maintenance e.g. (File clearing)
Liaise with 3rd party suppliers to ensure issues are resolved quickly and efficiently
Perform hardware and software installations, configurations and updates as needed
Perform general maintenance functions on the companies ERP
Create and maintain tips and tricks solutions for online database and web sites
Provide introductory on-line & classroom training for company products
Resolve technical issues in a timely manner using available resources within the company or from third party support.
Create and write management reports using SQL, VBscript, PLSQL or other such products
Excellent customer service skills
Strong troubleshooting and critical thinking skills
Previous working experience in IT support for 2 year(s)
Working knowledge of Windows 10, Mac OS, Microsoft Office
Working knowledge of Veeam. VM Ware and Horizon preferred.
PLSQL, SQL, VBscript preferred
On site free car parking
Cycle to work scheme
33 days holidays including bank holidays
Annual company bonus
Apologies but we can only accept applications from candidates that have the right to work in the UK without requiring sponsorship.
Submit your CV for this IT Support Technician role
Mpeople Recruitment Ltd are an employment agency acting on behalf of our clients.
Due to the high volume of applications, we receive, as much as we would like to, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please assume that on this occasion your application has not been successful.