Internal Sales Executive/Admin

Dewsbury 

C£31K plus quarterly bonus

Permanent

Monday - Friday 37.5 hours per week

Our client is recruiting for a new varied role within their team, it is 50/50 - half of the role is dealing with customers providing an excellent service, pricing, quotations, order processing and account management and approx half is up and cross sell and some new business development.

Duties and experience to include:

• Demonstrate strong commercial awareness and negotiation skills to maximise margins.
• Apply pricing strategies based on customer profiles, product types
• Proactively identify and pursue new sales opportunities to expand the customer base
• Stretch and grow the existing client base and Account Manage.
• Deliver a high standard of customer service across multiple channels, including phone, email, and face-to-face interactions.
• Handle customer enquiries professionally, providing accurate information and timely responses.
• Address and resolve customer issues promptly, ensuring satisfaction and retention.
• Manage and nurture key accounts, creating long-lasting relationships.
• Stay updated with product offerings and advise customers on suitable solutions that meet their needs.
• Support purchasing activities and source products to meet customer demands.
• Work closely with external sales teams and contribute to customer engagement strategies.
• Follow up on quotations timely and pursue internal and external sales opportunities effectively.
• Ensuring order process runs smoothly from start to finish

Successful candidates will have strong account management and negotiation skills, excellent communication skills.

Previous experience in internal sales or similar, especially within electrical engineering or distribution, is highly desirable but not a must.

Benefits include:

Flexible holiday options starting at 25 days (with potential to increase up to 30 days),

Long service rewards, wellness schemes, life assurance, a generous pension plan,

Employee recognition awards, volunteering leave, employee discounts, cycle scheme, gym discounts, and much more. 

If you would like any further details on the above role, please forward your CV for consideration.  Mpeople, are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days, please presume you have been unsuccessful on this occasion.