Mpeople Recruitment have a fantastic new opportunity for a thorough Internal Sales Account Manager to join a market-leading manufacturing business based in Middleton (M24).
- Location: Middleton
- Salary: £30,000 - £35,000 dependent on experience
- Hours: 8.30am – 5.30pm, Monday to Thursday, & 8.30am – 4.30pm Fridays
- Employee benefits: Private healthcare plan, progression opportunities, company profit related bonus scheme etc.
Please note this role is about relationship management and existing account development – no cold calling involved!
The Internal Account Manager will be responsible for managing a portfolio of existing client accounts, ensuring excellent customer service, identifying opportunities for growth, and supporting the Key Account Managers. They will act as a key point of contact for clients, ensuring orders are processed smoothly and client needs are met.
Responsibilities would include:
- Manage and maintain relationships with a portfolio of existing clients
- Act as the primary contact for client enquiries, orders and support
- Ensure high levels of customer satisfaction and service delivery
- Maintain regular contact with clients to understand their needs and requirements
- Identify opportunities to grow existing accounts
- Support the Key Account Managers in developing strategic accounts
- Monitor account performance and sales activity
- Process and manage client orders from enquiry through to delivery
- Liaise with production, planning and logistics teams to ensure on-time delivery
- Provide accurate updates to customers regarding order status
- Maintain accurate records within CRM and internal systems
The desired candidate would have the following experience, skills and attributes:
- Experienced in a manufacturing, engineering or industrial sector
- Experienced in B2B sales (internal or external sales)
- Proactive and self-motivated
- Strong attention to detail
- Able to work well within a team environment
- Comfortable working in a fast-paced environment
- Strong relationship building and communication skills
- Excellent organisational and time management skills
- Commercial awareness and the ability to identify sales opportunities
- Good problem solving ability and customer-focused mindset
- Confident using CRM systems and Microsoft Office
Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search