DEBT RECOVERY MANAGER
Garforth, Leeds – up to £39K plus benefits
The Benefits:-
- Great competitive salary
- 22 days holidays plus Bank Holidays
- Pension Scheme
- Private Medical Scheme (upon completion of probation)
- Amazing on-site facilities; break out room, well stocked kitchen, etc
- Monthly treats including team lunches and pay day sandwiches
The main responsibilities of the Debt Recovery Manager role are:-
- Responsible for the entire Debt Recovery process with the goal of optimising bad debt losses
- Leading the debt collection team, motivating and organising the staff to ensure the best performance is achieved
- Deliver to team KPIs
- Manage all inhouse, hybrid, remote and offshore team members; setting goals and targets
- Quality assurance and measuring by regular one to one meetings
- Strategic implementation to improve collection of collection of debt
- Create and implement training documents, policies and procedures for continuous improvement
- Ensuring all debtor accounts are moved through the process workflow
- Prepare monthly reporting and commentary on performance on 3rd party debt collection for long-standing debts
- Validation of clean debt to chase
- Understanding the legislation and being a focal point for new laws
The ideal Debt Recovery Manager would meet the following criteria:-
- Demonstrable experience within a team leader of management role in credit control or collections
- Knowledge of credit related regulations is desirable
- Energy industry knowledge desirable
- Strong numeracy and literacy skills
- Strong negotiation skills
- Manage conflicting priorities
- Excellent communication skills up to senior management
- Confident with MS Office suite
- Ability to use initiative and manage own workload within required timescales
- Disciplined and organised with the ability to work under pressure
- Apologies but we can only accept applications from candidates that have the right to work in the UK without requiring sponsorship
Submit your CV for this Debt Recovery Manager
Mpeople Recruitment Ltd are an employment agency acting on behalf of our clients.
Due to the high volume of applications, we receive, as much as we would like to, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please assume that on this occasion your application has not been successful.