Customer Services Administrator

Leeds

C£26K plus attractive benefits

Monday to Friday - 8-5

Our client a well established manufacturer in the Leeds area is seeking an experienced Customer Administrator with proven experience within a similar industry.

Working as part of a team your responsibilities will include:

Provide an excellent customer experience while adhering to internal customer service KPI’s.

Answering customer queries through email and telephone

Quotations 

Update CRM system

Provide administrative support 

Participate in stock takes as required

Manage customers orders from start t finish, liaising with appropriate departments

Any customer Enquires and complaints

Liaise with the finance departments to resolve customer queries surrounding invoices and pro-forma’s.

Tracking order status and updating the customer.

Assist in projects to develop the customer journey.

Processing and updating orders 

If you are interested in the above role, please forward your CV for consideration.  Mpeople, are a Recruitment Business acting on behalf of our clients, if you do not receive a response within 5 days please presume you have been unsuccessful on this occasion