Customer Services Administrator

Leeds

Flexible on salary

Our client based in Leeds is actively recruiting for an experienced Customer Service administrator to join an Account Management team.

Duties and experience includes:

• Analysing of data and reports
• Receive and process customer orders
• Receive and process customer enquiries
• Input, update and manage customer price agreements
• Update customer records
• Liaise with Key Account managers and implement administrative based plans
• Coordination of RFQ's and customer tenders
• General administration
• Ensure all customer correspondence is dealt with by the appropriate department within the required timescales
• Coordination of various campaigns and business initiatives

relevant experience

NVQ customer service level 2 or 3 is preferred
Customer Service experience essential, proficiency with Microsoft office programs
Ability to: - prioritise & problem solve, ability to multitask, communicate effectively, organise and manage customer enquiries in a timely fashion, effective and polite telephone manner. 

Mpeople are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days please presume your application has been unsuccessful on this occasion.

If you would like any further information please forward your CV for consideration