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Customer Service Co-ordinator

  • Location: North West
  • Job Type: Permanent
  • Discipline: Operations
  • Posted: 3 April 2025

Mpeople Recruitment are recruiting for an experienced Customer Service Co-ordinator to join a reputable business based in Failsworth M35.

Role: Customer Service Co-Ordinator

Location: Failsworth M35

Salary: upto £28,000

Hours: Monday – Thursday 8.45am-5pm

Friday 8.45am – 3pm

Experience working in a customer service environment as well as a good level of IT skills.  Working knowledge of Sage and CRM systems.  A must have is recent experience arranging exports and dealing with the necessary paperwork.

A positive, can-do attitude and a willingness to develop themselves is most critical to success.

Responsibilities:

  • Daily interaction with our customers both over the phone and by email
  • Placing orders, producing delivery notes and preparing export paperwork
  • Quoting prices and following up on additional customer requirements
  • Arranging shipments with our freight suppliers
  • Completing export paperwork
  • Closely liaising with and clearly communicating to, all other internal departments
  • Processing and following up on customer concerns

Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.

 


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