Mpeople Recruitment are recruiting for an experienced Customer Service Co-ordinator to join a reputable business based in Failsworth M35.
Role: Customer Service Co-Ordinator
Location: Failsworth M35
Salary: upto £28,000
Hours: Monday – Thursday 8.45am-5pm
Friday 8.45am – 3pm
Experience working in a customer service environment as well as a good level of IT skills. Working knowledge of Sage and CRM systems. A must have is recent experience arranging exports and dealing with the necessary paperwork.
A positive, can-do attitude and a willingness to develop themselves is most critical to success.
Responsibilities:
- Daily interaction with our customers both over the phone and by email
- Placing orders, producing delivery notes and preparing export paperwork
- Quoting prices and following up on additional customer requirements
- Arranging shipments with our freight suppliers
- Completing export paperwork
- Closely liaising with and clearly communicating to, all other internal departments
- Processing and following up on customer concerns
Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.