Customer Service Advisor

  • Job Type: Permanent
  • Posted: 26 April 2022

Mpeople recruitment have a fantastic opportunity for an experienced Customer Service Representative to join a thriving manufacturing business based in Littleborough, on a full time fixed term basis for 12 months.

Role: Customer Service

Location: Littleborough

Salary: upto £24,000

Hours: 9am – 5pm, Monday to Thursday and a 4pm finish on a Friday with 30 mins for lunch

Customer Service duties:

  • Supporting customers on the phone and via email
  • Processing monthly and quarterly price adjustments
  • Maintenance of price lists
  • Processing of customer complaints (in Salesforce)
  • Creation of credit notes
  • Master data maintenance
  • Initiation of new parts lists according to Sales or Customer specifications
  • Cooperation with local Sales and Customer Service Representatives on EU level
  • Creation and follow-up of quotations as specified by the Sales force or based on defined minimum prices
  • Test new menu installations (in our ERP-system)
  • Training of trainees in our systems and work processes according to work instructions


The successful candidate will possess the following skills:

  • Enthusiastic & able to work cooperatively with different departments.
  • Able to work in a busy environment and meet deadlines whilst attention to detail is paramount.
  • Organised and accurate

Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.

All Jobs

Share jobs via


View profile

Latest jobs