Mpeople recruitment have a fantastic opportunity for an experienced Customer Service Representative to join a thriving manufacturing business based in Littleborough, on a full time fixed term basis for 12 months.
Role: Customer Service
Salary: upto £24,000
Hours: 9am – 5pm, Monday to Thursday and a 4pm finish on a Friday with 30 mins for lunch
Customer Service duties:
- Supporting customers on the phone and via email
- Processing monthly and quarterly price adjustments
- Maintenance of price lists
- Processing of customer complaints (in Salesforce)
- Creation of credit notes
- Master data maintenance
- Initiation of new parts lists according to Sales or Customer specifications
- Cooperation with local Sales and Customer Service Representatives on EU level
- Creation and follow-up of quotations as specified by the Sales force or based on defined minimum prices
- Test new menu installations (in our ERP-system)
- Training of trainees in our systems and work processes according to work instructions
The successful candidate will possess the following skills:
- Enthusiastic & able to work cooperatively with different departments.
- Able to work in a busy environment and meet deadlines whilst attention to detail is paramount.
- Organised and accurate
Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.