Mpeople Recruitment are looking for a Customer Service Administrator on behalf of our client based in Shaw, Oldham on a temporary ongoing basis, for a thriving organisation.

This would be a temporary contract to begin with for a period of around 6 months, which could be extended beyond this time.

• Working Hours: 9am – 5pm, Monday to Friday (37.5 hours)
• Pay: £25,000 per annum / £12.82 per hour
• Location: Shaw, Oldham
• Contract Length: Ongoing temporary work, with the potential to go permanent
• Fully office-based role

Please note this role will have an immediate start before the end of November, and therefore to be considered for this role you must be immediately available to commence employment, and work throughout December.

Main duties in the role:

• Delivering first-class customer service via telephone and email
• Proactively manage customer accounts – updating customers on deliveries, assisting them with placing repeat orders, dealing with account credit management queries etc
• Making outbound calls to existing customers as necessary to manage their account
• Sales order processing
• General administration and data entry
• Assisting the wider customer service team as necessary

Skills, experience, and attributes required:

• Customer Service (office-based) experience is essential to be considered for this role – minimum of 18 months
• Office administrative experience is also essential – minimum of 18 months
• A proactive work ethic, with a positive ‘can do’ mindset
• Great team player
• Good communication skills (written and verbal)
• Good systems user with strong IT skills

Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search.