Customer Service Opportunities – Support the NHS
Location: Rossendale (on-site)
Pay: £12.27 – £12.67 per hour | Double time on Bank Holidays
Contract: Temporary to Permanent
Are you passionate about helping others and making a real difference in your community?
We are working with a valued NHS partner in Rossendale who is looking for dedicated individuals with previous customer service experience to join their growing team.
These are on-site roles, offering structured shift patterns to suit different schedules. In return, you’ll be part of a fantastic organisation that truly values its people and works around family commitments where possible.
The Roles
Emergency Call Handler
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Answering calls from members of the public
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Recording information accurately and efficiently
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Responding with the correct support and escalation
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Shifts available:
Equipment Line Support / Customer Service Advisor
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Speaking with prescribers and community care teams
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Identifying equipment issues and coordinating a fast response
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Arranging technicians to attend and resolve problems quickly
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Shifts available:
What’s in it for you?
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£12.27 – £12.67 per hour
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Double time on Bank Holidays
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Varied and interesting work – no two days are the same
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Temporary to permanent opportunities
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Be part of a team that makes a difference every single day
Requirements
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Previous customer service experience (face-to-face or telephone-based)
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Strong communication and problem-solving skills
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Flexibility to work the shift patterns above
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Willingness to undergo a DBS check (certificate required)
If you have strong communication skills, enjoy problem-solving, and want to support your local community, we would love to hear from you.
To apply, please send your CV to adele@mpeople-recruitment.com or call 01204 913998 for a confidential chat