Account Manager/Sales Executive

Outskirts of Huddersfield

C£25K plus bonus and benefits

Responsibilities include:

· To provide a professional Telesales Service on a daily basis to customers. 80% of the role is managing an existing customer base of around 120 current accounts from retailers,
   and commercial/trade customers. 20% of the role is targeting new customers from an extensive database of opportunities and supporting the field sales team with new customer
   enquiries.

· To ensure all existing customers have a forward call scheduled each day.

· Contact potential or existing customers to inform them about a product or service using the existing prospect data bases provided.

· Aim for 30 quality calls each day from existing customers and your prospects.

· To be highly knowledgeable about the products and the company to answer accurately customer questions.

· Develop an understanding of your customer businesses and requirements to help increase repeat sales.

· Direct prospects to the field sales team when needed and beneficial for a face-to-face meeting.

· Enter and update customer information 

· Take and process orders in an accurate manner.

· Go the “extra mile” to meet sales quota and facilitate future sales.

· To assist the AM’s with securing appointments when needed.

· Keep records of calls and sales on your daily call report and note useful information.

· To update the back-order reports as required.

Requirements

· Experience in a sales environment or customer service role.

· Proven track record of successfully meeting sales quota preferably over the phone.

· Good knowledge of relevant computer programs (e.g. CRM software) 

· Ability to learn about products and services and describe/explain them to prospects.

· Excellent communication and interpersonal skills

If you would like any further information on this role, please forward your CV for consideration.

Mpeople, are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days please presume you have been unsuccessful on this occasion