Role: ERP Manager / Technician

Location: Irlam

Salary: £55,000

Hours: Mon-Fri 9am – 5pm

Our client is looking for an ERP Manager / Technician to join their team based in Irlam.

Our client is experiencing growth and as such seeks to strengthen their buying team.

As part of a well-established team the successful applicant will have a fantastic opportunity to work for a company who value their staff, invest in their people and continuously strive to be the best in their field.

Key Responsibilities

• Vendor and Stakeholder Management: Acting as the primary liaison between Supplier Project Management team and internal teams (sales, prepress, production, finance).
• Print-Specific Process Mapping: Bridging the gap between software capabilities and print production realities with the assistance of senior employees from the customer side (e.g., job estimation, inventory of paper/inks, large-format printing, finishing, financing).
• Data Collection, Validation and Migration: Leading the task of cleaning, validating, and migrating master data (customer lists, material specifications, machine rates) from old spreadsheets or legacy system Clarity.
• Scope and Control: Preventing "scope disturbance" by distinguishing between critical "must-haves" and "nice-to-haves," ensuring the project sticks to the agenda roadmap.
• Change Management & Training: Addressing resistance from staff accustomed to previous or manual workflows and driving adoption of new, automated processes. Deal with different priorities from stakeholders or top management (e.g., sales expectations vs production capacity).
• Risk Management and Continuous Improvement: Identifying bottlenecks (e.g., slow proof approvals, inaccurate costing) and actively communicate with Durst Lift project management team to create contingency plans. 

Essential Skills and Background

ERP/MIS Implementation Experience: Experience working with MIS or ERP software highly preferred, or experience in system implementation, setup, administration, or configuration.

• Project Management Methodologies: Experience in planning and prioritizing tasks.
• Leadership and Communication: Ability to build consensus among diverse departments, lead the change management within the company and provide clear updates to executive leadership and to the project management team from vendor side.
• Analytical Thinking: Ability to analyse data for cost estimation, quotation management, and production efficiency. 

Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.

Rawtenstall

4 on 4 off - 7.30PM  - 7am

DBS required

£13.99 per hour

About the Role

We’re currently recruiting a Night Customer Service Advisor to support one of our clients based in Rawtenstall. This role is based on a small, friendly contact centre and involves taking inbound calls from customers who require immediate support—often in urgent or potentially life-threatening situations.

Our client provides critical assistance to a wide range of individuals, many of whom rely on swift and compassionate responses during times of crisis.

What You’ll Be Doing

As a Night Customer Service Advisor, you’ll be the first point of contact, answering calls promptly—ideally within three rings. Using a structured script, you’ll assess the urgency of each situation and provide calm, clear guidance to the caller.

You could be responding to situations such as:

• A triggered fire alarm requiring you to contact emergency services
• A caller who has experienced a fall and activated an emergency device

Each call will vary, but your role remains the same: to listen, assess, and take appropriate action with empathy and professionalism.

Key responsibilities include:

• Handle sensitive and emotionally charged calls from elderly or vulnerable individuals
• Remain calm and composed under pressure
• Use the client’s Technology Enabled Care (TEC) system to identify issues and provide outstanding service
• Tailor your communication style to each caller’s needs
• Collaborate with various internal stakeholders to support service delivery
• Accurately record details and actions taken during and after each call

What We’re Looking For

We’re seeking compassionate, reliable individuals who thrive in high-pressure situations and can communicate with clarity and empathy over the phone.

Essential Skills & Requirements:

• Calm and empathetic telephone manner
• Excellent communication and listening skills
• Basic computer literacy and accurate data entry
• Resilience and professionalism in urgent or emotional situations
• Ability to manage time and workload independently
• Comfortable working across multiple systems
• Standard DBS check required

If you would like any further details please forward your CV for consideration, Mpeople are a recruitment business acting on behalf of our clients.  If you do not receive a response within 5 days please presume you have been unsuccessful on this occasion.

Rawtenstall

4 on 4 off - 5PM - midnight

DBS required

£13.19 per hour

About the Role

We’re currently recruiting a Night Customer Service Advisor to support one of our clients based in Rawtenstall. This role is based on a small, friendly contact centre and involves taking inbound calls from customers who require immediate support—often in urgent or potentially life-threatening situations.

Our client provides critical assistance to a wide range of individuals, many of whom rely on swift and compassionate responses during times of crisis.

What You’ll Be Doing

As a Night Customer Service Advisor, you’ll be the first point of contact, answering calls promptly—ideally within three rings. Using a structured script, you’ll assess the urgency of each situation and provide calm, clear guidance to the caller.

You could be responding to situations such as:

• A triggered fire alarm requiring you to contact emergency services
• A caller who has experienced a fall and activated an emergency device

Each call will vary, but your role remains the same: to listen, assess, and take appropriate action with empathy and professionalism.

Key responsibilities include:

• Handle sensitive and emotionally charged calls from elderly or vulnerable individuals
• Remain calm and composed under pressure
• Use the client’s Technology Enabled Care (TEC) system to identify issues and provide outstanding service
• Tailor your communication style to each caller’s needs
• Collaborate with various internal stakeholders to support service delivery
• Accurately record details and actions taken during and after each call

What We’re Looking For

We’re seeking compassionate, reliable individuals who thrive in high-pressure situations and can communicate with clarity and empathy over the phone.

Essential Skills & Requirements:

• Calm and empathetic telephone manner
• Excellent communication and listening skills
• Basic computer literacy and accurate data entry
• Resilience and professionalism in urgent or emotional situations
• Ability to manage time and workload independently
• Comfortable working across multiple systems
• Standard DBS check required

If you would like any further details please forward your CV for consideration, Mpeople are a recruitment business acting on behalf of our clients.  If you do not receive a response within 5 days please presume you have been unsuccessful on this occasion.

Up to £40,000 + Bonus + Excellent Benefits

We’re working with a well-established, purpose-led organisation looking to hire a talented Copywriter to join their in-house creative team.

This is a fantastic opportunity for a commercially minded writer who can deliver impactful, insight-driven copy across digital, social, email and integrated campaigns. You’ll collaborate closely with designers and creative teams to develop strong concepts, shape brand voice and produce high-performing content.

Key Responsibilities:

• Create engaging, multi-channel copy across campaigns and digital platforms
• Develop creative concepts alongside designers and stakeholders
• Maintain and evolve tone of voice and brand consistency
• Write, edit and proof content to a high standard
• Work cross-functionally to deliver cohesive campaigns

About You:

• Proven copywriting experience across marketing and advertising channels
• Strong understanding of digital content and campaign strategy
• Creative thinker with excellent attention to detail
• Comfortable working in a fast-paced, collaborative environment

What’s on Offer:

• Salary up to £40,000 + bonus and an exceptional benefits package
• Excellent pension
• Hybrid working
• Supportive, creative environment with real scope to make an impact

Apply now to find out more details.

Mpeople are acting as an employment agency on behalf of our client. If you have not received a response after 7 working days, then please accept your application has been unsuccessful on this occasion.

Dewsbury 

C£31K

Permanent

Monday - Friday 37.5 hours per week

Are you an experienced Internal Sales professional looking for your next rewarding opportunity? out client, a prominent name in B-to-B distribution of electrical products, solutions, and industrial automation,  is seeking an experience Internal sAles Executive to join their team. 

Duties and experience to include:

• Promote and sell compatible products and services to meet sales targets and gross profit growth.
• Demonstrate strong commercial awareness and negotiation skills to maximise margins.
• Apply pricing strategies based on customer profiles, product types, and ownership.
• Proactively identify and pursue new sales opportunities to expand the customer base
• Stretch and grow the existing client base and Account Manage.
• Deliver a high standard of customer service across multiple channels, including phone, email, and face-to-face interactions.
• Handle customer enquiries professionally, providing accurate information and timely responses.
• Address and resolve customer issues promptly, ensuring satisfaction and retention.
• Manage and nurture key accounts, creating long-lasting relationships.
• Stay updated with product offerings and advise customers on suitable solutions that meet their needs.
• Support purchasing activities and source products to meet customer demands.
• Work closely with external sales teams and contribute to customer engagement strategies.
• Follow up on quotations timely and pursue internal and external sales opportunities effectively.

Successful candidates will have strong sales and negotiation skills, excellent communication abilities, and a customer-centric approach.

Previous experience in internal sales, especially within electrical engineering or distribution, is highly desirable.

You should be proactive, diligent, methodical, and comfortable working both independently and as part of a team. A good level of proficiency in Microsoft Office and data entry systems is essential,

Benefits include:

Flexible holiday options starting at 25 days (with potential to increase up to 30 days),

Long service rewards, wellness schemes, life assurance, a generous pension plan,

Employee recognition awards, volunteering leave, employee discounts, cycle scheme, gym discounts, and much more. 

If you would like any further details on the above role, please forward your CV for consideration.  Mpeople, are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days, please presume you have been unsuccessful on this occasion.

Looking for a role where your organisational skills genuinely make a difference?

An established and well-regarded legal practice is seeking a Legal Administrator/Secretary to join its busy team. This is a fantastic opportunity for someone, ideally with prior legal support experience who thrives in a structured, fast-paced environment.

This is a highly administrative role, supporting multiple fee earners with a variety of tasks to ensure the smooth running of day-to-day operations.

The Role:

You’ll play a central role in keeping cases moving efficiently, providing high-quality administrative and secretarial support across a range of family law matters. Work is managed digitally via a case management system and dictation tools, so strong IT skills and attention to detail are essential.

Key Responsibilities:

• Preparing and formatting legal documents, correspondence, and bundles
• Typing and managing dictation workflows
• Maintaining accurate records using systems
• Liaising with clients and third parties, including handling sensitive situations professionally
• Managing inboxes, diaries, and supporting multiple team members effectively

About You:

• Previous experience in an administrative role, ideally within legal
• Strong typing skills (audio typing experience preferred)
• Comfortable working to deadlines in a busy environment
• Excellent attention to detail and organisational ability
• Confident communicator with a professional and empathetic approach
• IT proficient across Microsoft Office and document management systems

What’s on Offer:

• Generous holiday allowance with increases based on service
• Health and wellbeing support
• Pension scheme
• A supportive, team-focused working environment
• Potential flexibility around working pattern

If you’re a reliable and proactive administrator looking to build your career within a respected legal setting, this could be a great next step.

Want to learn more? Call David Barraclough at Mpeople Recruitment on 0113 277 8844 or email david@mpeople-recruitment with a CV to apply now.

We are looking for an experienced administrator that is system savvy, has an analytical eye and great attention to detail, and can work well independently. This role would suit someone who enjoys problem‑solving, learns systems quickly, and can support others (colleagues) through change.

• Pay: Between £13 - £14 per hour dependent on experience.
• Working hours: 7 hours per day, 4 or 5 days per week Monday to Friday (28 - 35 hours per week)
• Location: Central Rochdale (OL16)
• Contract Length: Initially 4 weeks with the potential to be longer

Our client provide mental health services across the Rochdale and surrounding areas. This role is to work on a project surrounding referral‑process redesign and data‑quality improvement. They are seeking a proactive and technically confident administrator within a hands‑on role, that can take control of the set‑up of the new referral process within the existing Views database, ensuring the new workflow is correctly configured, tested, and embedded across teams. The successful candidate will support administrators and frontline staff to adopt the new process, provide practical guidance during rollout, and help ensure the system and data are accurate, consistent, and ready for reporting.

Main duties in the role:

• Process Setup - Configure new referral forms, fields, and workflows. Update templates to match the new structure. Test workflows before rollout. Identify and escalate issues quickly. Keep clear documentation of changes
• Process Development & Testing - Work with the team to refine the referral process. Support user testing with staff. Capture feedback and improvement ideas. Turn changes into clear step-by-step actions. Ensure the database reflects the final process.
• Staff Support & Adoption - Support staff during the transition. Guide use of new forms and workflows. Help run drop-ins, Q&A sessions, and troubleshooting. Act as a key contact for queries. Build staff confidence and consistency
• Guides & Training Materials - Create clear “how-to” guides. Include screenshots and quick reference sheets. Update materials based on feedback. Keep documents version-controlled and accessible.
• Data Quality & Power BI - Use dashboards to spot data issues. Support data corrections. Track and monitor data quality. Help staff understand impact on reporting
• General Project Support - Maintain trackers and documentation. Record actions and decisions. Support training, testing, and rollout. Help coordinate communication across teams

Skills, experience and attributes required:

Essential:

• Strong administrative skills with a hands‑on, problem‑solving approach
• Confident using and updating digital systems (Views or similar case‑management systems)
• Ability to learn new workflows quickly and support others to do the same
• Experience producing clear, user‑friendly guides or instructions
• High attention to detail, especially when updating system processes or data
• Strong communication skills and confidence supporting staff at all levels
• Comfortable working in a fast‑paced project environment

Desirable:

• Experience supporting system configuration or process redesign
• Familiarity with Power BI dashboards (navigation, filters, identifying data gaps)
• Experience in health, social care, or charity sector environments
• Understanding of referral processes or service‑user workflows

Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search.

INDOL

• Role: Product Compliance & Quality Control Coordinator
• Location: Middleton
• Salary: Up to £28,000 (£17.95 per hour / £35,000 pro rata)
• Hours of work: our client is offering flexible hours within a Monday-to-Friday, 9-to-5 framework, allowing you to choose how those 30 hours fit best.

We are excited to be recruiting for a brand-new, part-time role (30 hours per week) on behalf of our client who are a growing import business!

They are creating a dedicated compliance specialist position to ensure their products meet GPSR, WEEE, and packaging compliance standards. This part-time role is perfect for an experienced professional looking to shape a vital function in a close-knit team.

Key Responsibilities:

• Monitor and ensure compliance with the General Product Safety Regulation (GPSR)
• and other relevant UK and EU regulations.
• Manage and maintain technical files and documentation for all products.
• Coordinate and oversee quality control checks to ensure products meet safety and
• quality standards.
• Ensure compliance with WEEE (Waste Electrical and Electronic Equipment)
• regulations and proper disposal of electronic waste.
• Oversee packaging compliance, ensuring that packaging materials meet
• environmental regulations and are properly labelled.
• Collaborate with suppliers to ensure that products meet all necessary standards
• before shipment.
• Stay updated on changes to regulations and communicate these changes to relevant
• stakeholders.
• Prepare and submit necessary reports and certifications to authorities.

Desired Attributes, Experience & Qualifications:

• Previous experience in product compliance, quality assurance, or a related field.
• Strong understanding of UK and EU regulations (GPSR, WEEE, packaging, etc.).
• Excellent organizational skills and attention to detail.
• Good communication skills for working with suppliers, stakeholders, and regulatory
• bodies.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Familiarity with other compliance areas like RoHS, CE marking, and environmental
• regulations.
• Experience with product testing and certification processes.

Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.

INDOL

• Location: Eccles Manchester
• Hours: 9-5 Mon – Fri (1 hour for lunch) 100% office based
• Salary: up to £33,000 dependent on experience
• Holidays: 22 days per year – rising by 1 day per year up to 27 days per year

A key role within the Manchester Branch, working closely with the Customer Solutions Supervisor. The individual within this role is responsible for managing customer accounts, ensuring excellent communication and service levels, resolving issues efficiently, and maintaining strong customer relationships.

Responsibilities would include:

• Act as the main point of contact for assigned customer accounts.
• Manage customer booking and enquiries, including quoting, tracking, issue resolution, and status updates.
• Coordinate with internal departments (Sales, operations, transport, customs) to ensure the highest standard of service.
• Monitor and maintain service level agreements and client KPIs.
• Proactively communicate with clients regarding shipment status, service changes, or delays.
• Handle customer enquiries, complaints, and escalations professionally and promptly.
• Develop and maintain strong, long-term relationships with both internal and external stakeholders.
• Identify opportunities to improve service quality as well as establish potential for growth.
• Support the onboarding of new clients and ensure a smooth transition.
• Support with customer site visits, teams meetings, and regular communication over the telephone.

The desired candidate would have the following experience, skills and attributes:

• Strong understanding of freight forwarding (knowledge of Road Freight is particularly valued).
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritise tasks and manage time effectively.
• Have a customer-centric mindset with a focus on relationship management.
• Ability to work independently and collaboratively in a team environment.

Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search

INDOL

Keighley | Full-time | Permanent | Salary expected to be between £32K - £35K depending on experience

At Mpeople, we’re partnering with a well-established and growing accountancy practice in Keighley to recruit a Semi Senior Practice Accountant.

This role is ideal for someone currently working in practice who’s looking to build on their experience, gain greater client exposure, and progress within a supportive and forward-thinking firm.

Role Outline:

You’ll support a portfolio of SME clients and assist with the preparation of accounts and tax work, working closely with senior colleagues and managers.

Key responsibilities include:

• Preparation of statutory accounts for limited companies
• Assisting with corporation tax computations
• Preparing accounts for sole traders and partnerships
• Supporting with VAT returns
• Maintaining accurate working papers
• Liaising with clients and responding to queries
• Using cloud-based accounting software (Xero, QuickBooks, Sage)

About You:

• Current experience within an accountancy practice
• Studying AAT / ACCA / ACA (or qualified by experience)
• Solid understanding of accounts preparation
• Comfortable working with multiple clients and deadlines
• Strong attention to detail and a proactive approach

What’s on Offer:

• Competitive salary, dependent on experience
• Clear progression within practice
• Supportive and collaborative team environment
• Modern systems and processes
• Benefits package

If you’re a Semi Senior Accountant looking to take the next step in practice, we’d love to hear from you. Call for a confidential chat 0113 277 8844 and ask for David. Alternatively, apply direct with your CV to david@mpeople-recruitment.com

Mpeople Recruitment Ltd acts as an employment agency and employment business. Due to the high volume of applications we receive, if you have not been contacted within 7 days of your application, please assume you have been unsuccessful on this occasion. We thank you for your interest and wish you every success in your job search.

Brighouse | Full-time | Permanent | Salary expected to be £40K - £45K DOE

At Mpeople, we’re working with a well-established and growing accountancy practice in Brighouse to recruit an experienced Senior Practice Accountant.

This is a key role within the firm, suited to a confident practice accountant who enjoys managing their own client portfolio, supporting junior staff, and delivering high-quality work in a collaborative environment.

Role Outline:

You’ll take responsibility for a portfolio of SME clients while supporting the wider team with technical input and review work.

Key responsibilities include:

• Preparation and review of statutory accounts for limited companies
• Preparation of accounts for sole traders and partnerships
• Corporation tax computations and returns
• Review of VAT returns and bookkeeping work
• Managing client relationships and acting as a main point of contact
• Supporting and mentoring junior team members
• Ensuring compliance with UK accounting and tax regulations
• Working with cloud-based systems (Xero, QuickBooks, Sage)

About You:

• Strong experience within an accountancy practice
• ACA / ACCA qualified OR qualified by experience
• Confident managing a client portfolio independently
• Experience reviewing work and supporting junior staff
• Strong technical knowledge and attention to detail
• Excellent communication and organisational skills

What’s on Offer:

• Competitive salary, dependent on experience
• Clear progression opportunities within practice
• Supportive and professional working environment
• Modern systems and a forward-thinking culture

If you’re a Senior Practice Accountant looking for your next move in Brighouse, we’d love to speak with you. Call for a confidential chat 0113 277 8844 and ask for David. Alternatively, apply direct with your CV to david@mpeople-recruitment.com

Mpeople Recruitment Ltd acts as an employment agency and employment business. Due to the high volume of applications we receive, if you have not been contacted within 7 days of your application, please assume you have been unsuccessful on this occasion. We thank you for your interest and wish you every success in your job search.

Leeds - hybrid working

Flexible depending on experience, Plus great benefits and commission

Would you like to work for a Recruitment business who truly empowers you? offers flexible and hybrid working?

We have seeking an experienced Recruitment Consultant ideally with experience of Sales and Marketing recruitment, Finance or Office Recruitment within the Yorkshire area.

Why us?

Flexibility. We won't try to put you in a box. We'll support you in displaying your natural flair, talent and market knowledge as well as committing to your growth. We have a real family feel and you can work in the office with your colleagues around you, or at home when required.

About you

We are now seeking experienced Recruitment Consultants to build up a desk placing candidates into Permanent roles, 

You may have anything from one year's recruitment experience plus; but what's more important is that you are innovative, solutions-focused and driven by success, complemented by strong sales skills.

You have a demonstrable track record of delivering results through building and maintaining strong client and candidate relationships. 

What we offer

We create a fun and rewarding working environment. Our benefits package is extensive and includes commission,  25 days annual leave (increasing with service), an extra day off for your birthday, regular incentives, company-celebratory events, free parking when in the office

If you would like any further details please forward your CV for consideration, alternatively please call Donna on 0113 2778844 for an informal chat

Leeds

Monday to Friday - Flexible office working hours

£35K - £40K depending on experience plus excellent benefits

About the Company

Our client is  a leading global manufacturer of safety systems and solutions, delivering safety-critical projects to their clients on time and to the highest quality standards.  

The Role

Are you an experienced Electrical Engineering? I am seeking an electrical Engineer with hands on experience, and has project oversight as you may be running a number of minor electrical projects at any one time, ensuring to budget

This role combines electrical design input, project management responsibility, and practical electrical work, including the repair and calibration of safety-critical equipment.

You will manage and mentor one electrical team member, while remaining actively involved in day-to-day electrical tasks and supporting project delivery from design through to completion. 

You will contribute to and review electrical and system designs 

Act as the main point of contact for technical queries, ensuring compliance with BS 7671, CDM 2015, and relevant rail and manufacturing standards.

Review, update, and sign off electrical designs, test results, risk assessments, and technical documentation, ensuring accuracy and traceability.

Typical Work Activities

• Conducting site inspections, testing, and electrical risk assessments as required
• Repairing, fault-finding, and calibrating rail safety equipment
• Supporting and mentoring a team member
• Liaising with project managers, contractors, suppliers, and clients
• Resolving complex technical and operational issues in real time 
• Familiar with Cad software
• Ability to perform root cause analysis effectively using tools like MATLAB or Simulink

Qualifications and experience:

HNC/HND in Electrical Engineering or similar
SMSTS or SSSTS (desirable)

If you are seeking a new varied, and challenging role, and have the above experience, please forward your CV for further information,

Mpeople, are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days please presume you have been unsuccessful on this occasion

This is a great opportunity to join a business who take care of their staff and value their hard work.

Salary: maximum £28,000

Hours of work: 8:30am – 5pm Monday to Thursday and 8:30-4:30 Friday.

Benefits:

• Free onsite parking
• 20 days holiday plus a day off for your birthday
• 2 paid annual events per year

Our client is seeking an experienced Sales Administrator who is driven and motivated and has the ability to learn and pick up new process’s.

Duties:

• Order-processing – entering orders from inbound calls and emails, giving customers order updates, chasing and giving delivery tracking updates (Have initial understanding of the products we sell)
• Taking telephone enquiries
• Courier tracking/chasing, collating PODS
• Complaint handling
• Allocating stock and instructing production to progress with orders

• Purchasing admin – chasing imports, chasing suppliers, updating ERP system
• Monitors the purchasing email inbox, routes through important emails
• Order-scheduling – working with production to ensure order fulfilment
• Important skills – Clear talking, product knowledge of ERP codes, ERP experience/knowledge (Intact IQ), proficient in Outlook and 365 apps

Mpeople Recruitment Ltd are an employment agency acting on behalf of our clients.

Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.

• Location: Eccles Manchester
• Hours: 9-5 Mon – Fri (1 hour for lunch) 100% office based
• Salary: up to £33,000 dependent on experience
• Holidays: 22 days per year – rising by 1 day per year up to 27 days per year

A key role within the Manchester Branch, working closely with the Customer Solutions Supervisor. The individual within this role is responsible for managing customer accounts, ensuring excellent communication and service levels, resolving issues efficiently, and maintaining strong customer relationships.

Responsibilities would include:

• Act as the main point of contact for assigned customer accounts.
• Manage customer booking and enquiries, including quoting, tracking, issue resolution, and status updates.
• Coordinate with internal departments (Sales, operations, transport, customs) to ensure the highest standard of service.
• Monitor and maintain service level agreements and client KPIs.
• Proactively communicate with clients regarding shipment status, service changes, or delays.
• Handle customer enquiries, complaints, and escalations professionally and promptly.
• Develop and maintain strong, long-term relationships with both internal and external stakeholders.
• Identify opportunities to improve service quality as well as establish potential for growth.
• Support the onboarding of new clients and ensure a smooth transition.
• Support with customer site visits, teams meetings, and regular communication over the telephone.

The desired candidate would have the following experience, skills and attributes:

• Strong understanding of freight forwarding (knowledge of Road Freight is particularly valued).
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritise tasks and manage time effectively.
• Have a customer-centric mindset with a focus on relationship management.
• Ability to work independently and collaboratively in a team environment.

Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.

• Role: Product Compliance & Quality Control Coordinator
• Location: Middleton
• Salary: Up to £28,000 (£17.95 per hour / £35,000 pro rata)
• Hours of work: our client is offering flexible hours within a Monday-to-Friday, 9-to-5 framework, allowing you to choose how those 30 hours fit best.

We are excited to be recruiting for a brand-new, part-time role (30 hours per week) on behalf of our client who are a growing import business!

They are creating a dedicated compliance specialist position to ensure their products meet GPSR, WEEE, and packaging compliance standards. This part-time role is perfect for an experienced professional looking to shape a vital function in a close-knit team.

Key Responsibilities:

• Monitor and ensure compliance with the General Product Safety Regulation (GPSR)
• and other relevant UK and EU regulations.
• Manage and maintain technical files and documentation for all products.
• Coordinate and oversee quality control checks to ensure products meet safety and
• quality standards.
• Ensure compliance with WEEE (Waste Electrical and Electronic Equipment)
• regulations and proper disposal of electronic waste.
• Oversee packaging compliance, ensuring that packaging materials meet
• environmental regulations and are properly labelled.
• Collaborate with suppliers to ensure that products meet all necessary standards
• before shipment.
• Stay updated on changes to regulations and communicate these changes to relevant
• stakeholders.
• Prepare and submit necessary reports and certifications to authorities.

Desired Attributes, Experience & Qualifications:

• Previous experience in product compliance, quality assurance, or a related field.
• Strong understanding of UK and EU regulations (GPSR, WEEE, packaging, etc.).
• Excellent organizational skills and attention to detail.
• Good communication skills for working with suppliers, stakeholders, and regulatory
• bodies.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Familiarity with other compliance areas like RoHS, CE marking, and environmental
• regulations.
• Experience with product testing and certification processes.

Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.

• Role: Airframe Fitter
• Location: Ashton Under Lyne
• Salary: £33,000
• Hours: 8am to 5pm, Monday to Thursday with an early finish on Fridays

Duties as Airframe Fitter will include but not be limited to:

• Assisting in the assembly of products
• Working with various metallic structures
• Handling a range of hand and power tools
• Ability to work from and understand technical drawings
• Taking part in riveting, countersink and fitting helicoils/bushes etc
• Dealing with maintenance, repair and modifications

The successful Airframe Fitter will possess the following skills:

• Experience Fitting/Assembling within the aerospace industry
• Time served mechanical fitter
• City and Guilds or equivalent
• Ability to work to tight tolerance

Benefits:

• Flexible working hours
• Compressed hours available
• 33 days holiday, including bank holidays
• Onsite parking including PHEV charging at subsidized rate
• Company pension scheme
• Perkbox
• Overtime available
• Career development

Candidates with previous Airframe and Aerospace structural assembly will be considered for this role. If you feel you have the right skills for this position, please apply by sending across an up to date copy of your CV.

Mpeople Recruitment Ltd are an employment agency acting on behalf of our clients.

Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.

Due to the nature of the business, successful candidates will be required to undergo 3 years of references and a DBS check.

• Role: Sheet Metal Worker
• Location: Ashton Under Lyne
• Salary: £35,000
• Hours: 8am to 5pm, with an early finish on Fridays

Duties as Sheet Metal Worker will include but not be limited to:

• Taking part in the manufacturing process
• Fabricate sheet metal products
• Key process include; rubber press, hand form and profiling parts
• Working from technical drawings
• Operate various hand and power tools
• Following in house processes

The successful Sheet Metal Worker will possess the following skills:

• Experience within the aerospace industry
• Time service sheet metal worker with City and Guilds or equivalent
• Ability to work from technical drawings

Benefits:

• Flexible working hours
• 33 days holiday, including bank holidays
• Onsite parking including PHEV charging at subsidized rate
• Company pension scheme
• Perkbox
• Overtime available
• Career development

Candidates with experience within Aerospace Sheet Metal work will be considered for this role. If you feel you have the relevant knowledge and experience, please apply by sending across an up to date copy of your CV.

Mpeople Recruitment Ltd are an employment agency acting on behalf of our clients.

Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.

Due to the nature of the business, successful candidates will be required to undergo 3 years of references and a DBS check.

• Role: Production Supervisor
• Location: Ashton
• Salary: £38,000 - £40,000 + a performance bonus paid every six months
• Hours: 8am to 5pm, with an early finish on Fridays

Duties:

• Must be committed to working safely and comply with the 5S standards in place.
• Previous supervisor experience essential and must be within a manufacturing environment
• Ideal candidate will be a timed served sheet metal worker / fabricator
• Ability to read / understand drawings and aerospace specifications.
• Key process knowledge: material cutting (CNC rout or punch), heat treatment, forming (hand form, rubber press, press-brake), various inspection methods.
• Key skills: MRP, problem solving, effective decision making, waste elimination, continuous improvement identification, energetic and forward thinking, excellent communication and people management skills

Benefits:

• Flexible working hours
• 33 days holiday, including bank holidays
• Onsite parking including PHEV charging at subsidized rate
• Company pension scheme
• Perkbox
• Overtime available
• Career development

Candidates with experience within Aerospace Sheet Metal work will be considered for this role. If you feel you have the relevant knowledge and experience, please apply by sending across an up to date copy of your CV.

Mpeople Recruitment Ltd are an employment agency acting on behalf of our clients.

Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.

• Location: Oldham
• Salary: £21,600 plus annual bonus (£13.85 per hour)
• Hours: 30 hours per week - this can be worked over five days or 4 full days

Our client is experiencing growth and as such seeks to strengthen their buying team. As part of a well-established team the successful applicant will have a fantastic opportunity to develop their buying skills and gain experience working on some of the interesting schemes the client can deliver, which will greatly enhance their career prospects.

Responsibilities

• Send out and collate quotation enquires from all suppliers
• Rasing client quotations
• Take off and Schedule materials from drawings and specifications
• Raise orders for materials orders.
• Collate quotes, analyse & negotiate with suppliers
• Supplier management
• Collate a handover folder and attend the handover meeting
• Raise and issue Purchase orders through Construction Manager
• Establish excellent working relationships with suppliers, site teams and contracts management
• Workload withing the GRM (Monday)
• Upload off project information on to Procore
• Control of all correspondence between the team and key accounts
• Control any delays internally and externally
• Work closely with goods in
• Good understanding of the install workload planner
• Join Zoom meeting when required
• General admin support for key account manager
• Check invoices are paid via account team
• Resolve invoice queries
• Assist the Purchasing Manager and MD where necessary
• PQQ and Tender submissions

Qualifications & Experience

• 2+ years’ preferred experience in a sales buying role, ideally material and equipment Computer literate / Microsoft Office in particular Excel
• Experience in using Excel/CRM systems
• Highly numerate with efficient administration

• Location: Chadderton, Oldham
• Hours: flexible working hours earliest start 7:45am and latest finish 5:15pm

For example: 7:45 – 4pm or 8:30am - 5:15pm

• Salary: Up to £50,000 dependent on experience

Purpose of the role: Reporting to the QHSE Manager, the Quality Manager will have overall responsibility for the quality standards of the business. Critical to the role is the need to drive the continual improvement of the quality and efficiency of the processes, products and systems for the Company.

Responsibilities would include:

• Manage a team of Quality Inspectors.
• Manage the complaints/ quality concern process, ensuring timely resolution and effective communication with relevant departments in line with the relevant defined process.

• Support the internal audit schedule by conducting regular internal audits to assess and ensure compliance with standards EN9100, EN9120 and ISO14001 and identify areas for improvement and implement actions.
• Collaborate with Manufacturing Engineers on customer requirements to ensure compliance within the Production environment.
• Perform specification reviews to ensure our products align with the specified requirements.
• Liaise with suppliers on quality and conformance of supplied materials and services.
• Manage the calibration process.
• Analyse production processes / data to identify opportunities for optimisation and efficiency improvements while maintaining product quality.
• Develop inspection and risk management methods to analyse product quality in line with customer requirements such as MSA, FMEA, CPK.
• Provide analytical reports for management (including KPI management); highlight key findings and propose recommendations that are proportionate to the risk.
• Safeguard and promote the integrity of the QMS to ensure compliance to all applicable standards.
• Develop and deliver training to staff on internal quality processes, standards, and best practices.
• Conduct the administrative duties in support of the role including maintaining the internal document register.
• Ensure the protection of Company Intellectual Property and Customer Confidentiality.
• Perform any other tasks and duties as required by management.

The desired candidate would have the following experience, skills and attributes:

• Proven ability of leading a Quality function within a regulated / manufacturing environment.
• Ability to manage, coach and guide team members and other colleagues to deliver to the Company quality standards.
  • Experience of line management and developing employees.
  • Experience of promoting the Company quality standards within the working environment through various means (including delivering regular Quality briefings) to motivate, educate and encourage compliance at all times.

• Ability to make decisions quickly, prioritise workload effectively and meet deadlines consistently.
• Ability to demonstrate a strong commercial understanding when making decisions for the Company.

• Previous quality assurance experience and demonstrated use of quality tools/methodology, including problem-solving methodologies (preferably in an Aerospace environment).

• PPAP experience desired.
• Strong understanding of quality management systems and standards EN9100, EN9120 and ISO14001.
• Experience in conducting internal and external quality audits to verify compliance with ISO standards and regulations.
• Proficient in creating and maintaining accurate quality documentation, reports, and records to facilitate traceability and continuous improvement.
• Excellent analytical and problem-solving skills.
• Effective interpersonal skills.
• In-depth knowledge of Microsoft Office applications.
• Experience in ERP systems such as Navision or similar.
• Critical to the success of this role is the ability to communicate, collaborate and influence  all stakeholders, internally and externally.

Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.

Salary: £12.71 per hour

Updated DBS required

This is an incredible opportunity to work for a forward-thinking care provider, who’ll support you to be the best you can be in your chosen field! 

About the role

Your day-to-day responsibilities will include, but not be limited to:

• Act as the first line of contact for enquiries, referrals, and installations
• Provide day-to-day operational support including answering calls, data entry, appointment booking, and distributing information.
• Schedule technician visits efficiently, optimising appointment routes.
• Liaise with service users, their families, GPs, nurses, social workers, and community organisations to coordinate care and support.
• Maintain and update accurate service user records across internal systems 
• Handle sensitive information in line with data protection policies.
• Prepare documentation for new service users and respond to routine queries from stakeholders.
• Contribute to maintaining service KPIs and quality standards.

Qualifications and experience required.

• Excellent communication skills
• Strong organisational and administrative abilities
• Comfortable using computer systems and CRM/databases (training provided).

If you would like any further details, please forward your CV for consideration, Mpeople are a recruitment business acting on behalf of clients, if you do not receive a response within 5 days please presume you have been unsuccessful on this occasion.

Location: Burnley

Job Type: Temporary 6 - 12 Month Contract (Reviewed)

Working Pattern: Monday – Friday / Between the hours of 8.30AM – 5.30PM / 37.5 Hours

Pay Rate: £12.71 per hour increasing to £14.02, amazing benefits including excellent paid annual leave 28 days rising to 36 after 12 weeks

Hybrid working 3 days in the office per week can be achieved once competence and confidence is gained and the Manager approves hybrid working to commence.

***DBS and Financial Fit checks required***

Duties:

• Receiving inbound calls regarding technical enquiries
• Manage the timely resolution of customer concerns
• Providing advice and guidance
• Taking payments over the phone
• Updating customer details on the internal bespoke system
• Contacting customers regarding alerts on their account
• Assist in the monitoring of device status’ and problem solving to resolve device malfunctions
• Produce and despatch personalised customer communications being fully compliant to GDPR 
• Security checks over the phone with customers
• Manage customer and colleague expectations through good quality communication 
• Closing down alerts on the system
• Providing information for reports to team leaders / managers
• Other duties as outlined by line manager

Key Skills:

• Previous experience of working in a service delivery environment is essential
• Extensive use of digital applications including (but not restricted to) database based applications and Microsoft office
• Attention to detail is essential
• Ability to work under pressure and act decisively
• Ability to communicate  with members of the public and have the ability to defuse situations
• A flexible can-do attitude and professional
• Excellent communicator, written and verbal
• Must be efficient and organised with the ability to prioritise tasks and meet strict deadlines
• Working to targets 

Mpeople, are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days please presume you have been unsuccessful on this occasion.

• Hours of work: 08:30 – 17:00 Monday to Thursday, and 09:00 – 15:00 Friday
• Salary: £26,000 - £28,000 per annum dependent on experience
• Location: Rake Lane, Clifton, Swinton (M27)

Please note our client are located in an area that doesn’t have good public transport links so it is essential that you drive and have your own vehicle, or live very locally to be considered for this role.

Key Responsibilities:

• Assist sales managers on pricing and quotations
• Review site plans and confirm against product schedules
• Liaise with designers and project managers to confirm requirements and missing information
• Prepare quotations and send to clients requesting their purchase order and confirm delivery date
• Convert quotations to sales orders on Access once purchase order received
• Prepare and distribute job sheets and delivery notes as appropriate
• Manage relations, orders, quotes, and correspondence with customers
• Accept incoming client calls immediately on behalf of the team and respond to their enquiry in a professional manner 
• Maintain all relevant documents relating to sales and manage client files
• Raise snagging paperwork, keep the customer updated and ensure completion within agreed timetable
• Liaising with the production team regarding stock levels and ordering products from approved suppliers at best value for money
• Raising orders and liaising with suppliers and the internal finance team regarding delivery and payment
• Update Production Chart for all new orders and highlight where Customer PO’s have not been received
• Chase up all outstanding customer PO’s and monitor accordingly
• Liaise with the finance team regarding credit limits and new accounts
• Keep Production updated with any revisions to job sheets and delivery timetables

Skills & Attributes Required:

• Experience of customer service (office based) and processing sales orders
• Strong communication (written and verbal) skills and rapport building
• Going above and beyond to deliver a high quality of customer service
• Efficient organisational and prioritisational skills
• Ability to work in fast-paced and high pressure environments
• Problem-solving
• A positive and enthusiastic ‘can do’ attitude
• A great team-player

Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search