Due to an exciting period of growth we are recruiting for a Sales Support on behalf of our client who are a well established manufacturing company based in Greenfield.
This is a key opportunity for a confident, proactive Sale Support who can work closely with Managers and Supervisors to achieve set goals and targets.
Role: Sales Support Fixed Term 12 Months
Location: Greenfield
Salary: £22,000 + Commission
Hours: 09:00 – 17:00
Duties include:
- Deal with any incoming customer enquiries
- Enquiries for sundries could range from a small bracket or replacement ‘widget’ to full a request for blinds / staging
- Communication involves telephone conversations and email confirmation, follow up
- Taking payment for sundries, creating relevant orders and distribution of these to the wider business.
- Liaising with customers chasing up their sundry orders, confirming delivery information
- Process sundry orders and customer payment - maintaining a high level of accuracy and in line with GDPR regulations.
- Appointment schedule - To support the sales team, ensure that the weekly customer visit calendar (Google Calendar) is fully accurate with all holidays and all ‘planned’ customer visits for the next 4-weeks rolling. Escalate to the SD if there are any ‘clashes’ with more than one sales exec out on the same day.
- Printout, updated each week, displayed in the sales office…
- Internal parts price list - Maintaining and updating the parts price list with the SOM
- Colour Swatch samples.
- Utilise the agreed reporting template, ensuring that every customer is contacted, initially within 24 hours, without exception. Maintain the Excel spreadsheet as a ‘database of customer sundry enquiries’ to allow timely follow up
Benefits
Benefits Hartley Botanic
- Auto enrolled pension 5% 3%
- Annual Bonus £500
- Christmas party
- Holiday Entitlement 20 days + Bank Holidays
- Vouchers
Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search.