Sales Coordinator
Holmfirth
£22,000 (Negotiable)
Immediate start
To take responsibility for coordinating new and existing UK Sales business. To maintain and build client relationships by accurately and efficiently responding to customer needs and enquiries. To provide support to the teams in the achievement of departmental KPI’s and sales targets. Develop knowledge of products, markets pricing and strategies for the company and competitors
- Handle customer orders and needs, providing a full support service from conception to completion
- Provide quotations for products and suggest alternative products to competitors or generic specifications
- Regularly follow up quotations, sales leads and identify opportunities for products and services
- Departmental liaison (administration, marketing, technical, other sales teams)
- Liaison with production and logistics to service enquiries and orders and provide excellent customer service
- Obtain costs and quotations for bought in products and services, source and obtain ancillary products
- Sales order processing
- Handle problems and complaints and work across the team and departments to resolve issues
- Understand markets in which customers operate and coordinate knowledge and services
- Communication via telephone, email, standard letters
- Sample and literature dispatch
- Occasionally negotiate orders
- Develop comprehensive product knowledge and retain information
- Work in compliance with Company QA procedures
- Any other duties as required commensurate with the role and level of responsibility of the post