£20K - £22K depending on experience
Working hours 830am-5pm Monday to Thursday, 830am-4pm Friday.
Processing of customer orders and enquiries.
Handling of emails within the Sales, Web & Returns Inboxes, directly contacting customers where necessary.
Working towards the Sales Administration / Customer Service team objectives.
Monitor the sales open order book, ensuring customer orders are delivered on time.
Working with Key Accounts following and improving the required procedures.
Answering incoming phone calls, being proactive when there are live marketing campaigns or up-sell opportunities.
Create Pro-Forma Invoices.
Organise customer returns and credits.
Update customer contact information on ERP / CRM systems.
Invoicing of daily order dispatches.
Production and circulation of daily sales figures.
Correction of EDI mapping errors.
Be a team player and able to work off own initiative.
Seize opportunities for self-development. Other ad hoc duties.
The ideal candidate
A motivated, hardworking, and tenacious individual
A desire to develop the company product knowledge and a motivated approach to the role are essential
Wants to learn and achieve
An enthusiastic individual
Willing to work effectively in the team
Flexible approach to work, willing to go the extra mile to get the job done
Ability to work effectively as both part of a team and as an individual
Respond positively to the demands of a varied workload Friendly and approachable Commitment to undertake continued training and development What we are looking for Time spent working within a busy admin team
Experience working with an ERP system such as Sage 1000 is preferred but not essential as all training will be provided.
What is on offer
Life assurance 4 x salary
Working Monday to Friday Shorter working hours on Friday
Continuous Training & Development
Team building incentives
An excellent working environment, where everyone is part of the family
Annual salary review
Free onsite parking
If you would like any further details, please forward your CV for consideration.
Mpeople, are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days, please presume your application has been unsuccessful on this occasion.