Mpeople Recruitment are currently seeking a Sales Administrator (Ecommerce) to join a rapidly growing and well-established business based in Radcliffe.
Hours: 08:30 – 17:00 Monday to Thursday, & 08:30 – 13:45 Friday
Salary: £20,000 - £24,000 dependent on experience
Location: Radcliffe, Bury
Holiday Allowance: 25 days plus bank holidays
The Sales Administrator would be responsible for managing the customer experience from order placement to final delivery, predominantly within the E-Commerce side of the business.
Key Responsibilities:
- Managing the customer experience from order placement to final delivery
- Processing and progressing sales orders from our e-commerce, high street and retail customers
- Using the customer’s own portals for invoicing and distribution of goods
- Ensuring that orders are shipped on time with relevant quality being adhered to
- Generating new line forms
- Using freight portals to book transport to ensure customers receive their deliveries promptly
- Offering an exceptional level of customer service (email and telephone)
Skills & Attributes Required:
- 1 years’ experience of sales order processing / order management (essential)
- 1 years’ experience of using customer portals such as Amazon Vendor Central (desirable)
- Experience within the manufacturing industry (desirable)
Our client is looking for a passionate and customer-focused individual that has experience of providing a first class customer experience. You will be able to maintain great levels of accuracy whilst working in a fast-paced environment in order to process a high volume of orders and have great multi-tasking skills. Great organisational and communication (written and verbal) skills are essential, and our client are looking for somebody that is enthusiastic with a positive ‘can do’ attitude.
Please note that MPeople recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search