Mpeople Recruitment are currently seeking a Sales Administration Manager to join a market leading and well-established business based in Swinton.

• Salary: £30,000 - £35,000 dependent on experience
• Location: Clifton, Swinton (M27)
• Hours of work: 09:00 – 17:00, Monday – Friday (some flexibility on this)
• Benefits: Free employee parking, and increased annual leave with service

Our client based are a well-established manufacturing organisation that have a well-established customer base within the UK hospitality sector. They have a number of large volume accounts that make regular orders, but also offer a bespoke service for independent businesses.

The Senior Sales Administrator / Sales Administration Manager’s main responsibilities will be across Sales Support, Account Administration, Procurement, Reporting and Team Management.

Duties will include but not be limited to:

• Assist sales managers on pricing and quotations where required
• Oversee and manage quotation process including conversion of quotations to sales orders
• Direct and delegate preparation of quotes and job sheets between the administration team
• Control and manage job sheets and instructions to the factory regarding sales orders and on-going production
• Manage relations, orders, quotes and correspondence with existing customers
• Maintain all relevant documents relating to sales including purchase orders, snagging and client files
• Liaising with the production team regarding stock levels and ordering products from approved suppliers at best value for money
• Raising orders and liaising with suppliers and the business’ finance team regarding delivery and payment
• Update Production Chart for all new orders and highlight where customer’s PO’s have not been received
• Chase up all outstanding customer PO’s and monitor accordingly
• Liaise with the finance team regarding credit limits and new accounts
• Keep Production updated with any revisions to job sheets and delivery timetables
• Attend production meetings when required and assist the team with solutions to production issues
• Train and mentor junior administrators to take on more responsibility by investing time in developing their skill sets
• Instil and encourage a culture of team spirit
• Implement a review process for quotations and any other output prepared by less experienced administrators
• Ensure that the team responds to clients within 24 hours and turns around quotations within 48 hours of receiving a request from the customer or the relevant sales manager
• Establish consistent and accurate communication with the company’s clients

Skills & Attributes Required:

• Experience of managing/supervising a team is essential – being able to delegate workloads, deal with escalated issues, and offer day to day guidance for team members
• Sales order processing experience is also essential
• Strong communication (written and verbal) skills and rapport building
• Going above and beyond to deliver a high quality of customer service
• Efficient organisational and prioritisational skills
• Ability to work in fast-paced and high pressure environments
• Problem-solving
• A positive and enthusiastic ‘can do’ attitude
• A great team-player

Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search.