Production Sales Administrator

  • Location: North West
  • Job Type: Permanent
  • Discipline: Sales and Marketing
  • Posted: 9 May 2022

Mpeople Recruitment are currently seeking a Sales Administrator (Production) to join a market leading and well-established business based in Swinton.


Salary: £18,000 - £23,000 dependent on experience

Location: Swinton (M27)

Hours of work: 09:00 – 17:00, Monday – Friday


Key Responsibilities:

  • Preparing and processing of sales orders and quotations for the company’s customers
  • Review customer requirements and drawings and produce quotations including using bespoke pricing formulas
  • Update and maintain the quote register
  • Dealing with sample requests and liaise with customer to confirm order requirement ready for processing
  • Prepare and distribute job sheets as appropriate and delivery notes before 9.30am
  • Liaising with clients in relation to delivery dates including planning and co-ordinating deliveries with the company’s logistics manager
  • Manage relations, orders, quotes and correspondence with customers
  • Accept incoming client calls immediately on behalf of the team and respond to their enquiry in a professional manner
  • Maintain all relevant documents relating to sales and manage client files
  • Scheduling joinery, solids, laminate cutting, laminate pressing, edging and CNC liaising with the Production Manager 
  • Schedule finishing works, wrapping and transportation liaising with internal logistics or organising externally through couriers
  • Raise snagging paperwork, keep the customer updated and ensure completion within agreed timetable
  • Develop knowledge of laminates, veneers, solid woods and edgings
  • Liaising with procurement regarding stock levels and relay order requirements Assisting with ordering materials and optimising stock control
  • Update Production Chart for all new orders
  • Liaise with the finance team regarding credit limits, new accounts and customer payments
  • Keep Production updated with any revisions to job sheets and delivery timetables


Skills & Attributes Required:

  • Experience of customer service (office based) and processing sales orders
  • Strong communication (written and verbal) skills and rapport building
  • Going above and beyond to deliver a high quality of customer service
  • Efficient organisational and prioritisational skills
  • Ability to work in fast-paced and high pressure environments
  • Problem-solving
  • A positive and enthusiastic ‘can do’ attitude
  • A great team-player


Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search.

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