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IT Manager

  • Location: West Yorkshire
  • Job Type: Permanent
  • Discipline: IT
  • Posted: 8 June 2022

This is a standalone role and the job holder needs to be able to provide a hands on 1st – 3rd line technical support to internal users within a small business. They will become the first point of contact in dealing with a bespoke IT providers and help the business identify ways to increase system efficiency and move the business forward technically.  The post holder will have a proactive approach ensuring systems and equipment are maintained to a high standard and running effectively and be able to identify and implement technical requirements as the business continues to grow.

  • Provide 1st, 2nd line and 3rd line support to internal users
  • Support with server upgrades and migrations. Ensure server space is monitored and backed up
  • Upgrade of software and hardware
  • Network and Wi-Fi troubleshooting
  • Preventative maintenance tasks for all internal systems
  • Purchasing of both hardware and software, in line with budgets
  • Setting up new starters IT equipment and systems
  • Manage all IT aspects of office moves
  • Liaising with 3rd party providers to positively influence the service we require from them
  • Project management including system implementations
  • Influence stakeholders to adopt new IT processes/ consider new technologies to move the company forward

Essential:

  • Office 365
  • Firewalls
  • Networking
  • Strong problem solving skills
  • A drive to continually develop technical knowledge
  • A strong internal customer focus
  • 1-2 years experience in a similar role e.g. a standalone IT position in a small company

Desirable:

  • MS Accredited
  • Active Directory
  • Hyper V / VMware
  • Creating & Maintaining HTML Code
  • Apex - Salesforce CRM
  • Database Management
  • IP Phone System Integration

 


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