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Hire controller Southern

Hire Controller

Southern Region

£30K - £32K plus car allowance and benefits

Our client is seeking an experienced Hire Controller to work in the Southern region, you will be the central point of contact for all the Northern region customers, placing orders and making enquiries, co-ordinating machine allocation, deliveries and collections.

Duties and experience will include:

Taking hire enquiries via telephone, email and online ordering systems

Checking availability of machines and ensuring that machine statuses are always up to date on the system

Co-ordinating with the engineering and transport teams to ensure the correct machines are ready and delivered to customer sites

Dealing with customer complaints and damages

Dealing with customers professionally and polite, maximising sales using your product knowledge

Maintaining health and Safety standards within the office

Communicating effectively with other colleagues, and providing a helpful and friendly point of contact for depot enquiries

Requires travelling to all depots across the Southern region

 

The ideal candidate:

Previous experience in a customer focussed role

Experience of working on a hire desk would be a distinct advantage

Good knowledge of Microsoft packages

Outgoing and enthusiastic

Excellent communication skills face to face, over email and phone

Time keeping 

If you would like any further details, please forward your CV for consideration.  Mpeople, are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days please presume your application has been unsuccessful on this occasion.

 

 


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