Customer Service & Sales Advisor (Office Based)

We are excited to be partnering with a Global leader in their field, established in the UK for over 70 years. They are the ‘go to’ company for their customers, due to their honest, professional, and ethical values in all business dealings. Consistently striving for long-term relationships.  

Based in Elland, their offices are modern and open-plan with free on-site parking. This is an environment that promotes personal development and empowerment as well as rewarding hard work and service.

The Role

• Engaging with customers via inbound phone and email contact
• Handling Quotes, Sales Orders and General Enquiries
• Dealing with and investigating customer complaints
• Contacting Customers to inform them of the latest offers/products

Requirements

• Previous Customer Service experience (Essential)
• Self-Confident with a positive outlook (Essential)
• Ability to pay attention to detail and enter data accurately (Essential)
• Experience of working with technical products (Preferred)
• Experience of SAP (Preferred)
• Educated to GCSE Level or equivalent in English and Maths (Preferred)

Benefits

• £22,500 + Bonus
• 27 Days plus Bank Holidays
• Company Pension Scheme
• Onsite parking
• Life Insurance
• Employee referral scheme
• Colleague of the Year Scheme
• Length of Service Awards
• Cycle to Work Scheme
• Access to discounts/vouchers for high street brands
• Dress down Friday

If you would like any further details, please forward your CV for consideration. Mpeople are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days please presume you have been unsuccessful on this occasion.