Mpeople Recruitment are currently seeking an experienced Customer Service Administrator on behalf of our client who are one of the UK’s leading service providers within their industry. They are a well-established organisation based in Middleton (M24).
- Hours: 08:00 – 17:00 (or 08:30 – 17:30) Monday to Friday, and 08:00 – 12:00 1 in 4 Saturdays
- Location: Stakehill Industrial Estate, Middleton (M24)
- Salary: £23,000 - £26,000 dependent on experience (overtime available for any extra hours than detailed above)
Our client is looking for a Customer Service Administrator to join their team – they are looking for somebody who takes pride in providing first-class customer service, and a passion for working hard.
Duties will include but not be limited to:
- Effectively serve our customers, providing the highest level of customer service.
- Assist with administration tasks and paperwork
- Ability to plan and prioritise all aspects of delivery and collection of vehicles, ensuring SLA targets are achieved.
- Effectively operate the rental system.
- Complete all rentals, reservations, and quotations in accordance with company procedures.
- Answer all telephone calls in accordance with company policy.
- Action daily reports.
- Respond to emails.
- Flexible attitude, to ensure all areas of the business is maintained.
- Checking vehicles for damage.
The required traits, skills, and background:
- Experience within the motor/mechanical industry would be advantageous but is not essential
- Excellent organisational and time management skills
- Good communication skills both written and oral
- Ability to work as a team with 100% customer focus
- Excellent telephone manner is essential
- Excellent IT Skills
- A driving license would be beneficial but is not essential
Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search