Customer Services Administration

Leeds

£20-£21K

Our client is actively seeking a Customer Services Administrator, to join a growing organisation, working as part of a small team your role will require strong administrative skills including good communication, efficient processing and attention to detail. It will also require good knowledge of MS office applications (Excel, Word, and Outlook etc.). SAP R3/Business One knowledge will be advantageous.

Key Duties & Objectives as Customer Services Administrator includes:

To place and monitor purchase orders through the system, as well as processing the purchase invoices for all items required.

To reconcile purchase ledger accounts ensuring payments can be processed in a timely manner.

To ensure full payment of private patient invoicing.

To order and maintain department stationery & printing requirements.

To support the processing of sales orders within the department.

To maintain an efficient and tidy filing system in relation to sales and purchase invoicing 

To work closely with other internal teams 

To generate a variety of reports on a regular basis as directed by the Office Manager and Finance department.

To assist with accounts analysis work including cost centre reviews.

To professionally handle incoming telephone/email enquiries, queries and complaints from patients/customers efficiently and effectively.

To support the management of the appointment system.

To manage incoming and outgoing postal services.

To assist in the general office housekeeping of the department.

To offer suggestions regarding improvement to systems or cost-saving initiatives.

To carry out any other duties reasonably falling within the purview of the post.

Mpeople Recruitment are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days please presume you have been unsuccessful on this occasion