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Customer Service Administrator

Mpeople Recruitment are currently seeking a Customer Service Administrator to join a thriving and reputable organisation in Hyde.

 

Salary: £21,000 - £23,000 dependent on experience

Location: Hyde (SK14)

Hours of work: 09:00 – 17:30, Monday to Thursday, and 09:00 – 16:15 Friday

 

Key Responsibilities:

  • To process sales orders onto the company’s internal ERP system speedily, accurately and efficiently.
  • To assist with enquiries from business stakeholders (customers and other business employees).
  • Order administration including digital order management.
  • To assist in any other sales office administration duties.
  • To cover for other colleagues when they are away.
  • To carry out any other job-related duties which may be requested from time to time by senior staff.
  • To behave as a good ambassador for the business’ brand at all times.
  • To ensure that all ISO procedures associated with this job are done in line with documentation and any changes are managed according to ISO requirements.
  • To take responsibility for contributing to own training and development.

 

Skills & Attributes Required:

  • Experience of customer service (office based) and processing sales orders
  • Strong communication (written and verbal) skills and rapport building
  • Going above and beyond to deliver a high quality of customer service
  • Efficient organisational and prioritisational skills
  • Ability to work in fast-paced and high pressure environments whilst maintaining accuracy
  • Problem-solving
  • A positive and enthusiastic ‘can do’ attitude
  • A great team-player

 

Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search


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