Mpeople Recruitment are currently seeking a Customer Service Administrator to join a thriving and reputable organisation in Hyde.
Salary: £21,000 - £23,000 dependent on experience
Location: Hyde (SK14)
Hours of work: 09:00 – 17:30, Monday to Thursday, and 09:00 – 16:15 Friday
Key Responsibilities:
- To process sales orders onto the company’s internal ERP system speedily, accurately and efficiently.
- To assist with enquiries from business stakeholders (customers and other business employees).
- Order administration including digital order management.
- To assist in any other sales office administration duties.
- To cover for other colleagues when they are away.
- To carry out any other job-related duties which may be requested from time to time by senior staff.
- To behave as a good ambassador for the business’ brand at all times.
- To ensure that all ISO procedures associated with this job are done in line with documentation and any changes are managed according to ISO requirements.
- To take responsibility for contributing to own training and development.
Skills & Attributes Required:
- Experience of customer service (office based) and processing sales orders
- Strong communication (written and verbal) skills and rapport building
- Going above and beyond to deliver a high quality of customer service
- Efficient organisational and prioritisational skills
- Ability to work in fast-paced and high pressure environments whilst maintaining accuracy
- Problem-solving
- A positive and enthusiastic ‘can do’ attitude
- A great team-player
Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search